⟨MultipleAISolutions⟩ (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains what data we collect, how we use it, how it’s shared, and the choices you have. This Policy applies to our website ⟨https://multipleaisolutions.com⟩ and Services, including AI agents, automations, and integrations (e.g., Google Calendar, Meta/Instagram/Facebook).
1. Data We Collect
- Account & Contact Data: name, email, phone, company, password hashes.
- Usage Data: pages viewed, actions taken, device info, IP, timestamps, logs.
- Content & Files: prompts, transcripts, messages, uploaded media, calendar/event details when you connect integrations.
- Billing Data (if applicable): payment method tokens, transaction details (processed by our payment processor).
- Cookies: essential, analytics, and preference cookies. See Section 7.
2. How We Use Data
- Provide, operate, and improve the Services and features.
- Authenticate users, secure accounts, detect/prevent abuse.
- Personalize experiences and provide support.
- Process transactions and send service communications.
- Comply with legal obligations and enforce our Terms.
3. Legal Bases (EEA/UK)
Where applicable, we rely on legitimate interests, performance of a contract, consent, and/or legal obligations.
4. Sharing & Disclosure
- Vendors/Processors: hosting, analytics, email/SMS, payment, and AI infrastructure providers under data-processing terms.
- Integrations You Authorize: e.g., Google Calendar or Meta—only to the extent needed to provide the integration.
- Legal & Safety: to comply with law, protect rights, or prevent harm.
- Business Transfers: in mergers, acquisitions, or asset sales with appropriate safeguards.
5. Google User Data — Limited Use
- When you connect Google (e.g., Calendar), we access only the minimum scopes needed to provide features you request (e.g., list/create events).
- We comply with Google API Services User Data Policy, including Limited Use: we do not transfer Google user data to third parties except to provide or improve user-facing features, comply with law, or with your explicit consent.
- We do not use Google user data to serve ads.
6. Meta (Facebook/Instagram) Data
If you connect Meta accounts, we process tokens and content needed for scheduling/posts and analytics, per Meta’s Platform Terms and policies.
7. Cookies & Analytics
- We use essential cookies for login/session integrity.
- Optional analytics cookies/tools may help us understand usage; you can opt out where offered.
- Your browser settings may let you block cookies; essential cookies are required for core functionality.
8. Data Retention
We retain data as long as needed to provide the Services and for legitimate business or legal purposes. You can request deletion—see Section 10.
9. Security
We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.
10. Your Rights & Choices
- Access, correct, or delete your personal data.
- Object to or restrict processing where applicable.
- Portability and withdrawing consent where consent is the basis.
- To exercise rights, contact: support@multipleaisolutions.com .
11. International Transfers
Your data may be processed in countries other than your own. We use appropriate safeguards where required.
12. Children’s Privacy
Our Services are not intended for children under 13 (or the applicable minimum age). We do not knowingly collect personal data from children.
13. Data Processing & Subprocessors
We may engage subprocessors (hosting, analytics, communications, AI infrastructure). We require appropriate data protection terms with them.
14. Changes to This Policy
We may update this Policy from time to time. We will post updates on this page and revise the “Last updated” date above. Material changes may be notified via email or in-app notice.
15. Contact
For privacy questions or requests, email support@multipleaisolutions.com or write to: ⟨Company Legal Address⟩.